At PICA Marketing Group, we take your privacy seriously. We want to demonstrate our commitment to your privacy and we therefore follow principles of disclosure and informed consent. Questions regarding PICA’s Privacy Policy and Legal Notices should be directed to concierge@picamarketinggroup.com

What personal information does PICA gather?

PICA receives and stores any information that you provide us through our Web site or give us in any other way. This information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, and other related information. The information gathered is only used for completion of the online purchases as entered into under an agreement between PICA Marketing Group and your customer account manager. This information is not sold or used for any purpose beyond completion of online purchases.

How does PICA use collected information?

The information PICA collects from you is used in accordance with law and primarily used:

• To carry out our obligations arising from any contracts entered into between you, your organization and PICA to provide you with products, services and information that you request from us;
• To process transactions (Information may be shared with PICA business partners for the express purpose of delivering the products, good and services you have purchased or requested);
• To personalize your experience (This information helps us to better respond to your individual needs);

What personal information does PICA share?

PICA is not in the business of selling your information as we value our customers and their privacy. We share limited customer information only as described below:

• PICA contracts with third parties to provide specific products and services to you. For example, we use outside shipping companies to ship orders, and outside manufacturers to supply product. These service providers are provided with only the information that they need to perform their functions and are not permitted to use or disclose your personally-identifiable information for other purposes without your authorization.
• For customers submitting a request for service, or who are ordering through our Bright Stores e-commerce site, PICA shares limited information to the Sales Associate that services your account. Our Associates value your business greatly and do not share your personal information with third parties.
• For a customer buying products through an online auction, PICA collects personal information such as name, address, e-mail address, and phone number. PICA provides this information to a third party who has contracted with PICA for the auction site. PICA does not collect credit card information in its online auctions. Billing is conducted by the third party who contracted with PICA, and will be conducted following the standards and procedures of that third party.

What about cookies?

In order to use our website, your computer must accept the use of cookies. Cookies are small data files stored on your computer’s hard drive. They do not contain or provide personally identifiable information and do not provide PICA with any level of control over your computer. The information stored in cookies is used to track your activity at our website, and allows for individualized settings (like shopping cart features) to make your visit more convenient.

PICA only uses “per-session” cookies, which are used to navigate from page to page within our site and are deleted when you close your browser. Unlike “persistent” cookies, which are stored on your hard drive and can last for years, even decades, “per-session” cookies are stored only in your browser’s temporary (cache) memory and are deleted when you shut down your browser.

What about third-party cookies?

Third-party cookies may be used by affiliates, suppliers, and third-party service providers as required only for the production and fulfillment of products or services or information you have requested of from us.

Does PICA link to other sites?

As mentioned above, we link to other sites only for the purpose of production and fulfillment of products, services, or information you have requested from us, or to provide services for the same. We are not responsible for the privacy practices or the content of such other sites.

How is my personally identifiable information protected?

PICA uses numerous safeguards to protect your privacy.

Our databases are protected by physical, technical, and procedural measures that restrict information access. Only employees who need the information to perform specific jobs are granted access to personally identifiable information.

Our information systems are maintained behind a software firewall to protect them from access by other networks.

Information such as credit card numbers is transmitted and encrypted using Secure Socket Layers (SSL) technology. Our web site is also a “Verified & Secured” site as recognized by GoDaddy.

What are your rights?

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us in writing through the contract information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you or your organization (for example, if you make a purchase or request through our site), or to pursue other legitimate business interests listed above.

How can I contact PICA?

If you have any questions about our handling of personally-identifiable information, please contact us at concierge@picamarketinggroup.com. You may also write us at:

PICA Marketing Group
24801 Newton St,
Dearborn, MI 48124